PRIVACY POLICY


Nujum Alrabie Technical Services Contracting LLC (“Nujum Alrabie”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store and protect information when you visit nujumalrabie.ae, contact us, request a quotation, or use our technical, maintenance, installation and finishing services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide when you contact us or request our services.

This information may include:

  • Full name
  • Phone number
  • WhatsApp number
  • Email address
  • Property or project location
  • Service requirements
  • Details provided through contact or quotation forms
  • Information included in messages or enquiries
  • Any other information you choose to provide to us

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited and general website usage information.


2. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and messages
  • Provide requested quotations
  • Understand your service requirements
  • Arrange or coordinate services
  • Communicate with you regarding your project
  • Provide customer support
  • Improve our website and services
  • Maintain website security
  • Prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes related to our website, enquiries and services.


3. Contact and Enquiry Information

When you contact Nujum Alrabie through our website, phone, WhatsApp, email or other communication channels, the information you provide may be used to respond to your enquiry and provide information about our services.

For example, if you request:

  • HVAC Services
  • Tesla Charger Installation
  • Plumbing Services
  • Gypsum Partition & Ceiling Services
  • Demolition Services
  • Marble Polishing Services
  • CCTV Camera Installation
  • Aluminium & Glass Works
  • Drainage Cleaning
  • Waterproofing
  • Tile Fixing
  • Painting
  • Furniture Wrapping
  • Home Automation Installation & Maintenance

we may use the information you provide to understand your requirements and prepare an appropriate response or quotation.


4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember website preferences
  • Understand how visitors use our website
  • Improve website performance
  • Analyze website traffic
  • Provide a better user experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.


5. Website Analytics

We may use website analytics or similar technologies to understand visitor behavior and improve our website.

Analytics information may include:

  • Pages visited
  • Time spent on pages
  • General traffic sources
  • Device and browser information
  • General website interaction data

This information is generally used in aggregated or statistical form and is intended to help us improve our website and services.


6. How We Protect Your Information

Nujum Alrabie takes reasonable measures to protect the personal information submitted through our website and communication channels.

We aim to protect information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss or misuse
  • Unauthorized modification
  • Destruction of information

However, no website, online communication system or electronic storage method can be guaranteed to be completely secure.


7. Sharing of Information

We do not sell or intentionally trade your personal information.

We may share information when reasonably necessary to:

  • Respond to your service request
  • Coordinate project-related activities
  • Work with relevant service providers or technical partners
  • Maintain our website or business systems
  • Comply with applicable laws or legal requirements
  • Protect our business, customers and website from fraud or security threats

Any information shared will be handled for legitimate business or legal purposes.


8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or external services.

These third-party websites operate independently and may have their own privacy policies and terms.

Nujum Alrabie is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.


9. Communication

If you provide your phone number, WhatsApp number or email address, we may contact you regarding:

  • Your enquiry
  • Requested quotation
  • Service requirements
  • Appointment or project coordination
  • Follow-up regarding a requested service

We will aim to keep communications relevant to your enquiry or business relationship with us.


10. Data Retention

We may retain information for as long as reasonably necessary to:

  • Respond to your enquiry
  • Provide or coordinate services
  • Maintain business records
  • Resolve disputes
  • Meet legal, accounting or regulatory requirements

When information is no longer required for legitimate business or legal purposes, it may be deleted or securely disposed of where reasonably practicable.


11. Children’s Privacy

Our website and services are intended for general users and business customers.

We do not knowingly collect personal information from children for marketing or other purposes.

If you believe that a child has provided personal information through our website, please contact us so that we can review and take appropriate action.


12. Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including the right to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Ask questions about how your information is used

To make a privacy-related request, please contact us using the information provided below.


13. Changes to This Privacy Policy

Nujum Alrabie may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.


14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us.

Nujum Alrabie Technical Services Contracting LLC

Phone: +971 55 711 3252
Email: info@nujumalrabie.ae
Address: Madinat Hind 4, Damac Hills, Dubai, United Arab Emirates