Welcome to Nujum Alrabie Technical Services Contracting LLC.
These Terms & Conditions govern your use of the nujumalrabie.ae website and your interaction with Nujum Alrabie Technical Services Contracting LLC (“Nujum Alrabie”, “we”, “our”, or “us”).
By accessing our website, submitting an enquiry, requesting a quotation or engaging our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
Nujum Alrabie Technical Services Contracting LLC provides technical, maintenance, installation and finishing services for residential and commercial properties in Dubai, United Arab Emirates.
Our services include:
The availability of individual services may depend on location, site conditions, technical requirements, scheduling and project scope.
You agree to use our website only for lawful purposes.
You must not:
We reserve the right to restrict or terminate access to the website where misuse or unauthorized activity is identified.
Submitting an enquiry through our website does not automatically create a service agreement.
When you submit a request, our team may contact you to understand:
A service will only be considered confirmed once the relevant details, quotation, scope and applicable terms have been agreed upon.
Quotation prices may depend on several factors, including:
A quotation provided by Nujum Alrabie is based on the information available at the time of assessment.
If the scope of work changes or additional requirements are identified, the final cost may change accordingly.
For certain services, a site inspection may be required before providing a final quotation or confirming the scope of work.
Site conditions may affect:
The customer is responsible for providing accurate information about the property and the requested work.
Customers are expected to:
Failure to provide access or necessary information may affect the service schedule.
Service availability may vary depending on:
We aim to provide responsive service, but specific response or completion times are not guaranteed unless expressly agreed in writing.
Project duration depends on the nature and scope of the work.
Factors that may affect completion time include:
Any estimated completion period should therefore be treated as an approximate timeframe unless a specific completion date has been formally agreed.
Where materials are required, the type and quantity may depend on the service and project requirements.
Material specifications may be discussed with the customer before work begins where appropriate.
If the customer requests a specific material, brand, finish or specification, availability and additional costs may apply.
If additional work is requested by the customer or becomes necessary due to previously unknown site conditions, the additional work may be subject to additional charges.
Where reasonably possible, additional work and associated costs will be discussed with the customer before proceeding.
Payment terms may vary depending on the type, size and scope of the project.
The applicable payment schedule, deposit requirements and remaining balance will be communicated or agreed before or during the project where applicable.
Customers are responsible for making payments according to the agreed terms.
Failure to make required payments may result in delays, suspension or cancellation of services.
Customers should notify Nujum Alrabie as early as possible if they need to cancel or reschedule an appointment or project.
Cancellation or rescheduling conditions may depend on:
Any applicable charges or adjustments will be communicated based on the circumstances of the project.
Nujum Alrabie is committed to providing professional workmanship and quality-focused technical solutions.
The applicable workmanship terms, service conditions or warranty arrangements may vary depending on:
Any specific warranty or guarantee applicable to a project will be communicated separately where applicable.
For repair, maintenance, renovation and installation work, existing property conditions may affect the service.
We are not responsible for defects, deterioration, concealed damage or pre-existing issues that were not reasonably visible or identifiable before work began.
If additional issues are discovered during the project, we may inform the customer and recommend appropriate solutions.
Customers must provide reasonable and safe access to the property and work area.
If a work area is considered unsafe or inaccessible, Nujum Alrabie may postpone or suspend the work until suitable conditions are available.
The customer should inform our team of any known hazards, restrictions or special requirements relating to the property.
Certain services may involve products, equipment or components manufactured by third-party companies.
Where applicable, manufacturer warranties and conditions may apply separately.
Nujum Alrabie is not responsible for defects caused by third-party products beyond our reasonable control, subject to applicable law and the agreed service terms.
For home automation services, system performance may depend on:
Nujum Alrabie cannot guarantee uninterrupted operation of third-party platforms or services that are outside our control.
Tesla and other EV charger installations may require assessment of the property’s electrical infrastructure.
Installation requirements may depend on:
Any electrical upgrades or additional work required may be subject to separate costs.
CCTV installation services are provided for technical installation and setup requirements as agreed with the customer.
Customers are responsible for ensuring that their use of CCTV equipment complies with applicable privacy, security and local legal requirements.
Nujum Alrabie does not accept responsibility for how customers subsequently use or operate installed surveillance systems.
All website content, including but not limited to:
is owned by or used with permission by Nujum Alrabie Technical Services Contracting LLC or the relevant rights holder.
You may not reproduce, copy, modify, distribute or commercially use website content without prior written permission.
Our website may contain links to external websites, social media platforms or third-party services.
These links are provided for convenience.
Nujum Alrabie does not control or guarantee the content, availability, accuracy or security of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
We make reasonable efforts to keep website information accurate and up to date.
However, website content may occasionally contain errors, omissions or outdated information.
Service availability, pricing, specifications and other information may change without prior notice.
The final scope, pricing and service conditions will be based on the applicable quotation or agreement.
To the extent permitted by applicable law, Nujum Alrabie shall not be responsible for losses or damages arising from circumstances beyond our reasonable control.
This may include:
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Nujum Alrabie shall not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond reasonable control.
Such circumstances may include:
We will make reasonable efforts to resume affected services when circumstances permit.
Your use of our website and submission of personal information is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect your information.
Nujum Alrabie reserves the right to update or modify these Terms & Conditions when necessary.
Updated terms will be published on this page with a revised “Last Updated” date.
Your continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates, and where applicable, the relevant laws and regulations of the Emirate of Dubai.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts, as applicable.
If you have any questions regarding these Terms & Conditions or our services, please contact us.
Nujum Alrabie Technical Services Contracting LLC
Phone: +971 55 711 3252
Email: info@nujumalrabie.ae
Address: Madinat Hind 4, Damac Hills, Dubai, United Arab Emirates
Nujum Alrabie Technical Services Contracting LLC provides professional technical, maintenance, installation and interior finishing solutions for residential and commercial properties across Dubai.
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